Your time is expiring in


    We didn't find any results for ""

    Here's a few suggestions that may help

    • Check the spelling of your terms
    • Try searching for related terms
    • Try more general search terms

    Select a language

    Select Currency

    Currencies excluding AED are indicative only.

    If you would like to view prices in another currency, change it from the menu.





    This document outlines the Official Terms and Conditions (“Terms and Conditions”) for the Expo 2020 Dubai® Opening Ceremony Raffle (“Raffle”).

    Expo 2020 Dubai® reserves the right to modify, alter or otherwise update these Terms and Conditions from time to time, as it deems fit and such modifications, alterations or updates shall automatically be binding on the Raffle Draw participants (“Entrants”).



    1.1. In these Terms and Conditions, unless the context requires otherwise, the following word(s) and terms shall have the meanings attributed to them:

    1.1.1. “Approved Sales Points” shall mean the adopted sales points as set out in Clause 2.1.3 where the purchase of Season Pass is permitted for the participation in the Raffle

    1.1.2. “Entrants” shall mean all the participants who have met the eligibility criteria and have completed the registration process necessary for the participation in the Raffle

    1.1.3. “Opening Ceremony” shall mean the exclusive event that launches Expo 2020 Dubai, to be held on September 30, 2021 at the Expo  2020 Dubai site’s Al Wasl Plaza;

    1.1.4. “Prize” shall mean an invitation to attend the  Opening Ceremony on 30 September 2021 plus an additional ticket for accompanying  individuals;

    1.1.5. “Term” shall mean a period ending on 14 August 2021;

    1.1.6. “Raffle shall mean a draw of 50 (50) names of citizens and residents who purchase a Season Pass to win two (2) invitations to the Opening Ceremony of Expo 2020;

    1.1.7. “Season Pass” shall mean an Expo 2020 Dubai ticket that offers unlimited entries, valid for the entire  six (6) months

    1.1.8. “Family Package” shall mean an Expo 2020 Dubai package that includes 2 family season passes, 1 nanny season pass, photography voucher of value AED 125, discounts on selected food and beverage outlets and 25% off on 5 Multi-Day Passes.

    1.1.9. “Terms and Conditions” shall mean this official terms and conditions that govern the Entrant’s participation in the Contest;

    1.1.10. “UAE” shall mean the United Arab Emirates; and

    1.1.11. “Winner(s)” shall mean the entrants who have been selected by Expo 2020 Dubai® to receive the Prize and attend the Opening Ceremony.    

    2.     ELIGIBILITY

    2.1 The Raffle shall be open to individuals who meet ALL the following criteria:

    2.1.1 A UAE national or citizen or resident holder of a valid Emirates ID ages 18 and up;

    2.1.2 A holder of an Expo 2020 Season Pass purchased prior to 14 August 2021 or an Expo 2020 Family Package purchased prior to 14 August 2021

    2.1.3 The Season Pass or Family Package has been purchased via the below Approved Sale Points;  Expo 2020 Official Website  Point Of Sales-Expo sales kiosks around the city (e.g. malls, Zoom outlets) that sell physical Expo 2020 tickets.  Government Entities- Direct bulk sales to government entities through the Expo 2020 Domestic sales team.  Partners- Direct bulk sales to Partners  through domestic sales team  Corporations- Direct bulk sales to corporations through domestic sales team


    2.2 The following are not eligible to participate in the Raffle

    2.2.1 Employees, officers, directors, agents and representatives of Expo 2020 Dubai®, and each of its respective subsidiaries.



    3.1. The eligibility to participate in the Raffle shall end on 14/08/2021 and the Raffle will be conducted on the 15 August 2021 (the “Term”).

    3.2. Expo 2020 Dubai® may, at its own discretion change the dates and times of the Raffle and notify the Entrants accordingly.



    4.1. All Entrants must meet the Eligibility criteria set out in Clause 2 of these Terms and Conditions and successfully complete the Registration Process set forth in Clause 5 of these Terms and Conditions.

    4.2. All Season Pass tickets or Family Packages purchased after 14 August 2021 will not be entered into the raffle Any submission after the end of such deadline will not be permitted and shall be deemed by Expo 2020 Dubai® as having relinquished the right to participate in the Raffle

    4.3. Each Season Pass or Family Package gives the Entrant one (1) raffle entry. Season Passes or Family Packages purchased using MasterCard through the Expo 2020 website gives the Entrant two (2) raffle entries.

    4.4. If the Entrant buys a Season Pass or Family Package for someone else, and the ticket is then transferred to that other person’s Expo Account and linked to their own Expo profile, it no longer counts as a raffle entry for the Entrant. It now becomes a raffle entry for the other person.



    5.1. All Entrants ( with the exception of Entrants who have purchased the Season Pass of Family Package from the Expo 2020 Dubai Official Website) must link their ticket via the ‘Manage Orders’ page of their Expo account: By entering the unique ticket number of their respective Season Pass or Family Package, they will successfully link the ticket to their account and be entered into the draw. Step by step instructions are available on



    6.1. Expo 2020 Dubai® along with the presence of an authorized representative from the Department of Economic Development shall conduct the Raffle and select Fifty (50) winners (“Winners”);

    6.2. The Entrants hereby agree and acknowledge that all Winners shall be subject to a diligent security clearance from Expo 2020 Dubai®

    6.3. Expo 2020 Dubai® shall inform the Entrants between 25 August 2021 and 30 August 2021 via their designated email address and the Entrants must undertake to confirm their presence no later than 5 September 2021

    6.4. The Entrants will be directed to fill out a form on the Expo 2020 Dubai Official Website, wherein they have to share the details of their Guest, who must also be a UAE national or citizen or resident holder of a valid Emirates ID ages 18 and up; through this form, the Entrant confirms that they have the explicit consent of their Guest to share this information with Expo 2020 Dubai®

    6.5. Expo 2020 Dubai® will then reach out via email to the 50 Winners and their Guests, a total of 100 individuals, asking them to submit via the Official Expo Accreditation Process the necessary information and documentation for security clearance (e.g. EID, passport copy etc.)

    6.6. The Entrants warrant the accuracy and exactness of all information provided to Expo 2020 Dubai® throughout the Screening and Accreditation Process. The Entrants also acknowledge that Expo 2020 Dubai® may request additional information which should be provided promptly. Failure to provide the necessary information within the required timeframes, the Entrant will be deemed to have forfeited their right to participate in the Raffle

    6.7. Expo 2020 Dubai® shall not be responsible should any of the Winners fail to confirm their presence within the aforementioned period and acknowledge and agree that Expo 2020 Dubai® have the full right to dispose of the Prize

    6.8. The Winner acknowledges that the Prize may be forfeited before 5 September 2021 by notifying Expo 2020 Dubai® in writing on the following email address [] or  telephone 800-Expo

    6.9.  All Winners will be able to claim their Prize commencing 1 September 2021 but no later than 10 September 2021;

    6.10. Expo 2020 Dubai® reserves the right to void any Entrant and disqualify such Entrant whom Expo 2020 Dubai® believes (in its sole discretion) have attempted to tamper with or impair the administration, security, fairness or proper play of the Raffle Draw  and/or who are in violation of these Terms and Conditions.

    6.11. By entering in this Raffle Draw, the Entrants agree to be bound by these Terms and Conditions and by the decisions of Expo 2020 Dubai®, which shall be final and binding in all respects and cannot give rise to any dispute or claim by the Winners or any third party, including any other Entrant in the Raffle Draw.  


    7.1. By entering in the Raffle Draw, the Entrants hereby undertake not to make any announcement, take or release any photographs or release any information concerning the Raffle or any part thereof to any member of the public or press, any business entity or official body unless prior written consent is obtained from Expo 2020 Dubai®. The Entrant shall request Expo 2020 Dubais approval no later than10days prior to any such announcement or release.

    7.2. The Entrant hereby agrees and acknowledges that Expo 2020 Dubai may release and publish information of the Winners including but not limited to image, name, nationality and age at its sole discretion and as deemed appropriate on its official website and social media platforms in the UAE and worldwide. 


    8. USE OF EXPO 2020 LOGO

    The Entrants shall not use or expressly authorize any of third party or individual to use publicly for publicity, promotion or otherwise, any logo, name, trade name or trademark of Expo 2020 Dubai® without Expo 2020 Dubai®’s prior written consent, which may be given or withheld at Expo 2020 Dubai®’s sole and absolute discretion. Any violation of this provision shall be a material breach of these Terms and Conditions and Expo 2020 Dubai® reserves the right to withdraw the Prize or eliminate the Entrant.



    The Entrants agree and acknowledge that the Prize shall not, under any circumstance, be transferable between individuals or sold for any reason whatsoever and Expo 2020 Dubai® shall be entitled to refuse the entry of any person who is not a Winner of the Prize.



    The Winners undertake to abide by any and all instructions, policies protocol measures or guidelines as may be determined by Expo 2020 Dubai® in its sole discretion. Furthermore, the Winners undertake to fully comply with Expo 2020 Dubai® and the Ministry of Health and Prevention in the UAE instructions pertaining to the novel corona virus (as amended form time to time). Expo 2020 Dubai® shall have the absolute right to refuse any Winner present in the Opening Ceremony in the event of any noncompliance or violation.


    11.  GENERAL

    11.1. Expo 2020 Dubai® shall have no responsibility of any nature for late, lost, stolen, incomplete, misdirected, delayed, garbled, damaged, inaccurate, or undelivered registration; or for telephonic, human or computer failures, problems or errors, defects or delays in any transmission, interruptions in service due to system upgrades, repairs, modifications, maintenance or other causes, failures or malfunctions of connections, satellite, network, cable, Internet Service Provider (ISP), phones, phone lines or telephone systems, traffic congestion on the internet, technical or mechanical malfunctions, or other malfunctions or errors, whether caused by equipment, programming, human error or otherwise relating to or in connection with the Raffle Draw, including, without limitation, errors which may occur in connection with the administration of the Raffle Draw, the processing of entries or emails, the announcement of the Prizes, for any injury or damage to participant’s or any other person’s computer or other device relating to or resulting from participation in the Raffle Draw, or for printing, typographical, human or other errors appearing in these Terms and Conditions or other Raffle Draw-related materials.

    11.2. By participating in the Raffle Draw, the Entrant  agrees that:

    11.2.1. Expo 2020 Dubai® and any employees, officers and affiliates may use and disclose (to the fullest extent permitted by applicable law) Entrant’s name, city and state of residence, photograph, any oral or written statements, footage, and/or likeness for advertising, trade and/or any other purposes in any media and/or social media and/or on TV now or hereafter known throughout the world in perpetuity, without further compensation, permission or notification;

    11.2.2. The Entrant’s personal details such as full name, birthdate, email address, contact details, and home address will be stored and maintained with strict confidence into Expo 2020 Dubai®’s designated database and shall not be disclosed to any third party except for the purposing of effectuating these Terms and Conditions or as permitted by law;

    11.2.3. The Entrant authorizes all verifications required by Expo 2020 Dubai® concerning his/her identity;

    11.2.4. The Entrant shall be disqualified from the Raffle Draw in the event of the existence of any indication of falsified, fraudulent, false, untruthful, incorrect or inexact identity or address of any Entrant.

    11.2.5. Expo 2020 Dubai® (including affiliates, officers and employees) shall, except where caused by gross negligence, have no liability and shall be held harmless by the Entrant for any claims, demands, obligations, liability, suits, actions, proceedings, judgments, fines, losses, damages, penalties, charges, costs and expenses (including, without limitation, attorney’s fees) in relation to the  Entrant or any other person or entity, including, without limitation, personal injury or death to the Entrant  or any other person or damage to personal or real property, arising from or related to this Raffle Draw, or due in whole or in part, directly or indirectly, to (i) the acceptance, possession or use of the Prize, (ii) any physical activity, travel or travel-related activity in relation to the Raffle Draw or participation in this Raffle Draw; and

    11.2.6. Expo 2020 Dubai® reserves the right, in its sole discretion, to modify, suspend, and/or terminate this Raffle Draw and the Terms and Conditions (or portion thereof) without any notice to the Entrant, at any time and for any reason whatsoever especially if virus, bugs, non-authorized human intervention or other causes corrupt or impair the administration, security, fairness or proper play of the Raffle Draw or for any other reason.



    12.1.  Any attempt to deliberately damage or undermine the legitimate operation of this Raffle Draw may constitute (where applicable) a violation of criminal and civil laws and should such an attempt be made, Expo 2020 Dubai® reserves the right to seek damages (including attorneys’ fees) and/or other remedies from any such person(s) responsible for the attempt to the fullest extent permitted by law and shall be reported to the relevant courts in the emirate of Dubai or in the United Arab Emirates according to the applicable laws of Dubai or the United Arab Emirates. 

    12.2.  Failure by Expo 2020 Dubai® to enforce any of its rights under these Terms and Conditions, at any stage, does not constitute a waiver of those rights.

    12.3.  These Terms and Conditions are governed by the laws of the emirate of Dubai and the laws of the United Arab Emirates, where applicable.  The Courts of Dubai shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, and/or to settle any disputes, which may arise out of or in connection with these Terms and Conditions.