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    EXPO 2020 DUBAI® International Draw
    Official Terms and Conditions

    14/10/2019 to 30/11/2019

    This document outlines the Official Terms and Conditions (“Terms and Conditions”) for Expo 2020 Dubai’s Be There Campaign International Draw (“Draw”).
    Expo 2020 Dubai® reserves the right to modify, alter or otherwise update these Terms, Conditions from time to time, as it deems fit and such modifications, alterations or updates shall automatically be binding on all the Draw participants (“Users”).


    1.1 The Draw shall be open to all Users who are:

    1.1.1 Aged thirteen (13) years and above; and

    1.1.2 Residents of International countries other than UAE

    1.2 The following are NOT eligible to participate in the Draw:

    1.2.1 Employees, officers, directors, agents and representatives of Expo 2020 Dubai®, and each of its respective subsidiaries;

    1.2.2 Employees, officers, directors, agents and representatives of any advertising, promotional, public relations, legal or other professional agency or firm providing services/advice directly to Expo 2020 Dubai® in relation to the Draw and related matters;

    1.2.3 UAE residents and/or who hold a UAE passport.

    1.3 Expo 2020 Dubai® reserves the right to modify at any time the eligibility of Users.


    2.1. The Draw shall commence on October 14th 2019 and will end on 30 November 2019 (“Draw Term”).

    2.2. Expo 2020 Dubai® may, at its own discretion change the dates and times of the Draw and notify the Users accordingly.


    The Users must fill out the application form in English or Arabic and enter their details such as their full name, email address, residence address and phone number on the Draw’s dedicated online portal URL: here (“Portal”)

    3.1. The Users’ submission of their required information on the Portal shall constitute the Users’ consent and agreement to (i) these Terms and Conditions; (ii) their participation in the Draw in accordance with these Terms and Conditions; (iii) grant Expo 2020 Dubai® the right to use and publish the User’s name for the purpose of the Draw.


    Expo 2020 Dubai® respects the privacy of the Users and hereby undertakes that any and all information provided by the Users on the Portal will only be used in accordance the applicable data protection rules and regulations and Expo 2020 Dubai® ‘s Data Privacy and Cookies Policy.


    5.1. The Grand Prize Winners shall be selected by a random computer-generated raffle draw once every week during the Draw Term from all the submitted information;

    5.2. Expo 2020 Dubai® shall announce one (1) Grand Prize Winner per week during the Draw Term and will award them with ; (i) Two (2) General Admission tickets to Expo 2020 Dubai; (ii) Two (2) flight tickets from their destination country to the Emirate of Dubai and; (iii) An accommodation for two (2) individuals. (collectively referred to as the “Prizes”)

    5.3. Pursuant to Clause 5.2 above, the Grand Prize Winner acknowledges and consents that:

    5.3.1. The General Admission Tickets shall be for a three (3) day entry pass;

    5.3.2. The flight booking details and dates must be submitted to Expo 2020 Dubai® at least two (2) weeks in advance of the flight date; otherwise, the Prize shall not be guaranteed. Any changes to the flight details shall be subject to additional fees and penalties that will be borne by the Grand Prize Winner.

    5.3.3. The accommodation shall be in a standard double bedroom at the participating Address Hotels and Resorts located in the Emirates of Dubai for a period of three (3) nights stay and shall be inclusive of breakfast.

    5.3.4. The accommodation will be subject to a tourism fee equivalent to Fifteen dirhams (AED 15) per night and any additional governmental fees, taxes, and costs to be borne by the Grand Prize Winner in accordance with the hotel internal policies and regulations.

    5.3.5. The accommodation shall be subject to the availability of the rooms and participating hotels and resorts at the time of booking; and

    5.4. For the avoidance of doubt, Expo 2020 Dubai® is under no obligation to announce the name of the Grand Prize Winners.

    5.5. The Grand Prize Winners acknowledge and agree that Expo 2020 Dubai® shall publish and announce their full name through any and all media formats including but not limited to Expo 2020 Dubai® Official Website, Instagram and Twitter account;

    5.6. Expo 2020 Dubai® shall provide the Grand Prize Winners a promo code, which can be utilized to redeem the Prizes from the Expo 2020 Dubai® online-designated ticketing portal. The Grand Prize Winner may only be entitled to redeem the Prizes between 20 October 2020 and 10th April 2021.

    5.7. The Grand Prize Winners shall not be permitted to replace their Prizes with another prize or item; (b) transfer or assign their Prizes to another person, (c) redeem their Prizes for cash; (d) refund their Prizes; (e) combine their Prizes with any other offer or promotion.

    5.8. Expo 2020 Dubai® reserves the right, exercisable at any time in their sole discretion, to substitute the Prize (or portion thereof), provided that the substitute prizes are items of comparable or greater value.
    The Prizes are awarded “as is” with no warranty or guarantee, either expressed or implied by the released parties. All Prizes details are at Expo 2020 Dubai®‘s sole discretion.

    5.9. After receiving a winning notification, the Grand Prize Winner must confirm their contact details via email within seven (7) days of being contacted by Expo 2020 Dubai®. In the event the Grand Prize Winner fails to contact Expo 2020 Dubai® within the seven (7) days period, he/she shall be considered to have forfeited the Prizes and Expo 2020 Dubai® shall select a winner from the remaining eligible entries or dispose of the Prizes in any way it deems fit.

    5.10. The Grand Prize Winner acknowledges and agrees that he/she may be expected to take part in reasonable publicity relations activities and promotional events promoting Expo 2020 Dubai® products. Any appearance made by the Grand Prize Winner will be subject to a separate agreement made between Expo 2020 Dubai® and the Grand Prize Winner.

    5.11. To the fullest extent permitted by law, Expo 2020 Dubai® shall not be liable for any direct, indirect or consequential loss or damages whatsoever which is suffered in relation to the delivery of the Prizes to the Grand Prize Winner and/or this Draw.

    6. GENERAL

    6.1. By submitting the information, the Users agree that:

    6.1.1. Expo 2020 Dubai® and any employees, officers and affiliates may use and disclose (to the fullest extent permitted by applicable law User’s name, city and state of residence, photograph, any oral or written statements, footage, and/or likeness for advertising, trade and/or any other purposes in any media and/or social media and/or on TV now or hereafter known throughout the world in perpetuity, without further compensation, permission or notification;

    6.1.2. Expo 2020 Dubai® is hereby granted an authorization and consent to conduct any and all verifications required concerning the User’s identity;

    6.1.3. The Users shall be disqualified from the Draw in the event of the existence of any indication of falsified, fraudulent, false, untruthful, incorrect or inexact identity or address of any User.

    6.1.4. Expo 2020 Dubai® (including affiliates, officers and employees) shall, except where caused by gross negligence, have no liability and shall be held harmless by the Users for any claims, demands, obligations, liability, suits, actions, proceedings, judgments, fines, losses, damages, penalties, charges, costs and expenses (including, without limitation, attorney’s fees) in relation to the Draw or any other person or entity, including, without limitation, personal injury or death to User or any other person or damage to personal or real property, arising from or related to this Draw, or due in whole or in part, directly or indirectly, to (i) the acceptance, possession or use of the Prizes, (ii) any physical activity, travel or travel-related activity in relation to the Draw or participation in this Draw; and

    6.1.5. Expo 2020 Dubai® reserves the right, in its sole discretion, to modify, suspend, and/or terminate this Draw and the Terms and Conditions (or portion thereof) without any notice to the Users, at any time and for any reason whatsoever especially if virus, bugs, non-authorized human intervention or other causes corrupt or impair the administration, security, fairness or proper play of the Draw or for any other reason.


    7.1. Any attempt to deliberately damage or undermine the legitimate operation of this Draw may constitute (where applicable) a violation of criminal and civil laws and should such an attempt be made, Expo 2020 Dubai® reserves the right to seek damages (including attorneys’ fees) and/or other remedies from any such person(s) responsible for the attempt to the fullest extent permitted by law and shall be reported to the relevant courts in the emirate of Dubai or in the United Arab Emirates according to the applicable laws of Dubai or the United Arab Emirates.

    7.2. Failure by Expo 2020 Dubai® to enforce any of its rights under these Terms and Conditions, at any stage, does not constitute a waiver of those rights.

    7.3. These Terms and Conditions are governed by the laws of the emirate of Dubai and the laws of the United Arab Emirates, where applicable. The Courts of Dubai shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, and/or to settle any disputes, which may arise out of or in connection with these Terms and Conditions.