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    Terms and Conditions

    Expo 2020 DUBAI Raffle Draw 7 November 2021 to 12 December 2021
    Virtual Expo World OpenExternal

    EXPO 2020 DUBAI® Explore The World RAFFLE DRAW


    07/11/2021 TO 12/12/2021


    This document outlines the Official Terms and Conditions (“Terms and Conditions”) for the Expo 2020 Dubai® Explore the World Raffle Draw (“Raffle Draw”) where Expo 2020 Dubai visitors will explore the site for a chance to win valuable prizes on a weekly basis in consideration for collecting the stamps from the country pavilions situated around the site.

    Expo 2020 Dubai® reserves the right to modify, alter or otherwise update these Terms and Conditions from time to time, as it deems fit and such modifications, alterations or updates shall automatically be binding on the Raffle Draw participants (“Entrants”).


    1.1.      In these Terms and Conditions, unless the context requires otherwise, the following word(s) and terms shall have the meanings attributed to them:

    1.1.1.  “Entrants” shall mean all the participants who have met the Eligibility criteria and have completed the Registration Process necessary for the participation in the Raffle Draw;

    1.1.2. “Expo 2020 Dubai Stamp Card” shall mean the stamp leaflet to be obtained by the booths as further outlined in Clause 5.1;

    1.1.3. “Expo 2020 Dubai Ticket” shall mean the official ticket of Expo 2020 Dubai which include without limitation the Season Pass, Multi Day Pass and One Day Pass;

    1.1.4. “Grand Prize Draw” shall mean the draw which allows the Participant to win, if selected, Five gifts each consisting of One Million Emirates Airlines Skyward Miles

    1.1.5.  “Prize” is categorized into two (2) sets; Weekly Draw Prizes which entitles the Winner to win One (1) AED 100,000 vehicle voucher from Nissan, or Nine (9) Expo 2020 Gold Coins, or Fifteen (15) Jubilee Experience, or Twenty Five (25) Food and Beverage Vouchers to be utilized across the Expo 2020 Dubai Site and the Grand Prize which entitles the Winner to win Five sets of One Million Emirates Airlines Skyward Miles.

    1.1.6.  “Term” shall mean a period commencing from 07/11/2021 and ending on 12/12/2021;

    1.1.7. “Raffle Draw” shall mean the draw initiated by Expo 2020 Dubai in consideration of the collection of Stamps from the various country pavilions;

    1.1.8. “Stamp(s)” shall mean the stamp obtained from each country pavilion present at the Expo 2020 Dubai Site;

    1.1.9.   “Terms and Conditions” shall mean this official terms and conditions that govern the Entrant’s participation in the Raffle Draw;

    1.1.10. “UAE” shall mean the United Arab Emirates; and

    1.1.11. “Weekly Draw” shall mean a draw that occurs every week;

    1.1.12. “Winner(s)” shall mean the entrants who have been selected by Expo 2020 Dubai® to receive the Prize.        


    2.     ELIGIBILITY

    2.1     The Raffle Draw shall be open to individuals who meet ALL the following criteria:

    2.1.1   Holder of an Expo 2020 Dubai Ticket (this includes all ticket categories);

    2.1.2   Possess a minimum of Fifty (50) Stamps on the Expo 2020 Stamp Card; and

    2.1.3   The Entrant is aged between 15 and 60 years old.

    2.2     The following categories are not eligible to participate in the Raffle Draw:

    2.2.1     Employees, officers, directors, agents and representatives of Expo 2020 Dubai®, and each of its respective subsidiaries; and

    2.2.2     Employees, officers, directors, agents and representatives of any advertising, promotional, public relations, legal or other professional agency or firm providing services/advice directly to Expo 2020 Dubai® in relation to the Raffle Draw and related matters.

    3.        RAFFLE DRAW TERM

    3.1.   The Raffle Draw shall commence on 07/11/2021 and end on 12/12/2021 (the “Term”).

    3.2.   Expo 2020 Dubai® may, at its own discretion change the dates and times of the Raffle Draw and notify the Entrants accordingly.


    4.1.   All Entrants must meet the Eligibility criteria set out in Clause 2 of these Terms and Conditions and successfully complete the Registration Process set forth in Clause 5 of these Terms and Conditions.

    4.2.   All Entrants submitted after the deadlines set out in Clause 5.3 of these Terms and Conditions will not be permitted and shall be deemed by Expo 2020 Dubai® as having relinquished the right to participate in the Raffle Draw.


    5.1.   All Entrants must register their details which include without limitation their full name, contact number, and email address through the Stamp Card that will be available in Four (4) booths at the Four (4) entrances of the Expo 2020 Dubai site: Mobility, Sustainability, Opportunity and DEC (metro).

    5.2.   The Registration Process shall be conducted as follows;

    5.2.1.Entrant has to:

    -     Collect a minimum of Fifty (50) different Stamps on the Expo 2020 Stamp Card;

    -     Register their details on the Stamp Card designated in each booth; and

    -     Drop the Stamp Card back in the booth.

    5.2.2.The Entrant agrees and acknowledges that the Entry will be categorized based on the number of Stamps available and is detailed as follows;

    -         Entry 1: Fifty (50) Stamps shall be equivalent to One (1) Weekly Draw, 1 Grand Prize Draw;

    -         Entry 2:  One Hundred (100) Stamps shall be equivalent to One (1) Weekly Draw, Two (2) Grand Prize Draw;

    -         Entry 3: One Hundred and Fifty (150) Stamps shall be equivalent to One (1) Weekly Draw, Three (3) Grand Prize Draw; and

    -         Entry 4: One Hundred Ninety-Two (192) Stamps shall be equivalent to One (1) Weekly Draw, Four (4) Grand Prize Draw.

    5.3.   The Entrant agrees and acknowledges that the deadlines to each draw shall be as follows;

    5.3.1.    Weekly Draw; Commencing from November 7th 2021, the Weekly Draw commences on Sunday 8:00 PM (Gulf Standard Time) and closes every Saturday at 12:00 AM (Gulf Standard Time).

    5.3.2.    Grand Prize Draw; Commencing from November 7th 2021 00:00 AM (Gulf Standard Time) and concludes on December 10th 2021 12:00 AM (Gulf Standard Time)

    5.4.   The Prize for the Weekly Draw shall be announced every Sunday during the term of the Raffle Draw and the Grand Prize Draw shall be announced on December 12th 2021 00:00 (Gulf Standard Time).

    5.5.   The Entrant acknowledges that they shall be entitled solely and exclusively to one (1) Expo 2020 Dubai Stamp Card. The Entrant shall not be permitted to submit multiple entries and Expo 2020 Dubai Stamp Card during the term of the Raffle Draw.

    5.6.   The Entrants warrant the accuracy and exactness of all information provided to Expo 2020 Dubai® throughout the Registration Process. The Entrants also acknowledge that Expo 2020 Dubai® may request additional information which should be provided promptly. Failure to provide the necessary information within the required timeframes, the Entrant will be deemed to have forfeited their right to participate in the Raffle Draw.

    5.7.   For the avoidance of doubt, Expo 2020 Dubai reserves the full right to amend the timeframes, timeslots and deadlines at its sole and absolute discretion and without the need to notify the Entrants.


    6.1.   Expo 2020 Dubai® along with the presence of an authorized representative from the Department of Economic Development shall conduct the Raffle Draw and select Two Hundred and Five (205) winners (“Winners”);

    6.2.   The Entrants hereby agree and acknowledge that all Winners shall be subject to a diligent security clearance from Expo 2020 Dubai®

    6.3.   Expo 2020 Dubai® shall inform the Winners via their designated email address within forty-eight hours from the conclusion of the Raffle Draw(s) and the Winners must undertake to confirm their presence no later than Seven (7) days from the date of the issuance of the email address. Expo 2020 Dubai® shall not be responsible should any of the Winners fail to confirm their presence within the aforementioned period and acknowledge and agree that Expo 2020 Dubai® have the full right to dispose of the Prize.

    6.4.   The Winner acknowledge that the Prize may be forfeited within the timeframes set out in Clause 6.5 by notifying Expo 2020 Dubai® in writing on the following email address

    6.5.   All Winners will be able to claim their Prize each Thursday following the announcement of the Winners. For the avoidance of doubt, and pursuant to the Winner’s confirmation as set out in Clause 6.3, the Prize shall be available for collection until February 12th 2022. Failure to abide by the Prize collection times frames, the Winner shall be deemed to have forfeited the Prize.

    6.6.    Expo 2020 Dubai® reserves the right to void any Entrant and disqualify such Entrant whom Expo 2020 Dubai® believes (in its sole discretion) have attempted to tamper with or impair the administration, security, fairness or proper play of the Raffle Draw and/or who are in violation of these Terms and Conditions.

    6.7.   By entering in this Raffle Draw, the Entrants agree to be bound by these Terms and Conditions and by the decisions of Expo 2020 Dubai®, which shall be final and binding in all respects and cannot give rise to any dispute or claim by the Winners or any third party, including any other Entrant in the Raffle Draw.  

    6.8.   The Entrant agrees and acknowledges that the Prize must be collected by the Winner himself/herself and representatives on behalf of the Winner shall not be permitted. In addition to the foregoing, the Prize shall not be shipped for any reason whatsoever and shall be collected at the Expo 2020 Dubai Site. Details of the exact location of the collection shall be communicated to the Winner at a later stage.

    6.9.   The Winner agrees and acknowledges that the Prize obtained through the Grand Prize Draw shall at all time be subject to EMIRATES Airlines Skyward Miles terms and conditions which shall be available on its associated official website. In addition to the foregoing, the Winner acknowledges that the use of the vehicle voucher from Nissan shall be at all times subject to the latter’s terms and conditions which shall be available on the website or communicated by Nissan to the Winner.


    7.1.   By entering in the Raffle Draw, the Entrants hereby undertake not make any announcement, take or release any photographs or release any information concerning the Raffle Draw or any part thereof to any member of the public or press, any business entity or official body unless prior written consent is obtained from Expo 2020 Dubai®. The Entrant shall request Expo 2020 Dubai’s approval no later than 10 days prior to any such announcement or release. This clause shall not be applicable in the event the Winner elects to publish and announce his win and the Prize on social media platforms and elsewhere.

    7.2.   The Entrant hereby agrees and acknowledges that Expo 2020 Dubai and any authorized third party will release and publish information of the Winners including but not limited to image, name, nationality and age at its sole discretion and as deemed appropriate on its official website and social media platforms in the UAE and worldwide. 

    8.     USE OF EXPO 2020 LOGO

    The Entrants shall not use or expressly authorize any of third party or individual to use publicly for publicity, promotion or otherwise, any logo, name, trade name or trademark of Expo 2020 Dubai® without Expo 2020 Dubai®’s prior written consent, which may be given or withheld at Expo 2020 Dubai®’s sole and absolute discretion. Any violation of this provision shall be a material breach of these Terms and Conditions and Expo 2020 Dubai® reserves the right to withdraw the Prize or eliminate the Entrant.



    The Entrants agree and acknowledge that the Prize shall not, under any circumstance, be transferable between individuals or sold for any reason whatsoever and Expo 2020 Dubai® shall be entitled to refuse the entry of any person who is not a Winner of the Prize.

    10.  GENERAL

    10.1.  Expo 2020 Dubai® shall have no responsibility of any nature for late, lost, stolen, incomplete, misdirected, delayed, garbled, damaged, inaccurate, or undelivered registration; or for telephonic, human or computer failures, problems or errors, defects or delays in any transmission, interruptions in service due to system upgrades, repairs, modifications, maintenance or other causes, failures or malfunctions of connections, satellite, network, cable, Internet Service Provider (ISP), phones, phone lines or telephone systems, traffic congestion on the internet, technical or mechanical malfunctions, or other malfunctions or errors, whether caused by equipment, programming, human error or otherwise relating to or in connection with the Raffle Draw, including, without limitation, errors which may occur in connection with the administration of the Raffle Draw, the processing of entries or emails, the announcement of the Prizes, for any injury or damage to participant’s or any other person’s computer or other device relating to or resulting from participation in the Raffle Draw, or for printing, typographical, human or other errors appearing in these Terms and Conditions or other Raffle Draw-related materials.

    10.2.  By participating in the Raffle Draw, the Entrant  agrees that:

    10.2.1. Expo 2020 Dubai® and any employees, officers and affiliates and authorized third parties may use and disclose (to the fullest extent permitted by applicable law) Entrant’s name, city and state of residence, photograph, any oral or written statements, footage, and/or likeness for advertising, trade and/or any other purposes in any media and/or social media and/or on TV now or hereafter known throughout the world in perpetuity, without further compensation, permission or notification;

    10.2.2. The Entrant’s personal details such as full name, birthdate, email address, contact details, and home address will be stored and maintained with strict confidence into Expo 2020 Dubai®’s designated database and shall not be disclosed to any third party except for the purposing of effectuating these Terms and Conditions or as permitted by law;

    10.2.3. The Entrant authorizes all verifications required by Expo 2020 Dubai® concerning his/her identity;

    10.2.4. The Entrant shall be disqualified from the Raffle Draw in the event of the existence of any indication of falsified, fraudulent, false, untruthful, incorrect or inexact identity or address of any Entrant.

    10.2.5. Expo 2020 Dubai® (including affiliates, officers and employees) shall, except where caused by gross negligence, have no liability and shall be held harmless by the Entrant for any claims, demands, obligations, liability, suits, actions, proceedings, judgments, fines, losses, damages, penalties, charges, costs and expenses (including, without limitation, attorney’s fees) in relation to the  Entrant or any other person or entity, including, without limitation, personal injury or death to the Entrant  or any other person or damage to personal or real property, arising from or related to this Raffle Draw, or due in whole or in part, directly or indirectly, to (i) the acceptance, possession or use of the Prize, (ii) any physical activity, travel or travel-related activity in relation to the Raffle Draw or participation in this Raffle Draw; and

    10.2.6.   Expo 2020 Dubai® reserves the right, in its sole discretion, to modify, suspend, and/or terminate this Raffle Draw and the Terms and Conditions (or portion thereof) without any notice to the Entrant, at any time and for any reason whatsoever especially if virus, bugs, non-authorized human intervention or other causes corrupt or impair the administration, security, fairness or proper play of the Raffle Draw or for any other reason.


    11.1.  Any attempt to deliberately damage or undermine the legitimate operation of this Raffle Draw may constitute (where applicable) a violation of criminal and civil laws and should such an attempt be made, Expo 2020 Dubai® reserves the right to seek damages (including attorneys’ fees) and/or other remedies from any such person(s) responsible for the attempt to the fullest extent permitted by law and shall be reported to the relevant courts in the emirate of Dubai or in the United Arab Emirates according to the applicable laws of Dubai or the United Arab Emirates. 

    11.2.  Failure by Expo 2020 Dubai® to enforce any of its rights under these Terms and Conditions, at any stage, does not constitute a waiver of those rights.

    11.3.  These Terms and Conditions are governed by the laws of the emirate of Dubai and the laws of the United Arab Emirates, where applicable.  The Courts of Dubai shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, and/or to settle any disputes, which may arise out of or in connection with these Terms and Conditions.