Expo 2020 Dubai

GENERAL FAQ

  • What is a World Expo?
    World Expos are one of the oldest and largest international events on the planet, taking place every five years and lasting six months. It is a festival for all, where everyone can experience, explore, innovate and have fun by sharing ideas and working together.

    Read about World Expos and their history of innovation
  • What is Expo 2020 Dubai?

    Expo 2020 Dubai will be the first World Expo ever hosted in the Middle East, Africa and South Asia (MEASA) region. Through our theme of Connecting Minds, Creating the Future, we aim to host a World Expo that inspires people by showcasing the best examples of collaboration, innovation and cooperation from around the world.

    Find out more about Expo 2020 Dubai

  • Who is participating at Expo 2020 Dubai?
    There will be more than 200 participants including nations, multilateral organisations, businesses and educational institutions. To date, 192 nations from across the world have confirmed their participation at Expo 2020.
  • When is Expo 2020 Dubai?
    Expo 2020 will run for six months from 1 October 2021 to 31 March 2022. It will be open seven days a week, from 09:00 to 00:00 on Saturday to Wednesday, and 09:00 to 02:00 on Thursday and Friday. Pavilions open daily from 10:00 to 22:00.
  • What COVID-19 health and safety measures are in place?
    We want to make sure that your visit is both enjoyable and safe. To ensure this, health and safety measures will be fully implemented across the Expo 2020 Dubai site.

    Our COVID-19 safety measures
  • Do I need to be vaccinated or have a PCR test to enter the site?
    This only applies to visitors ages 18 and above.
     
    If you are unvaccinated, you must present a negative PCR test certificate for a test conducted within the last 72 hours.
     
    If you are vaccinated, you must present proof of at least one dose of any COVID vaccine recognised by any Expo 2020 participating country or the World Health Organisation (WHO).  

    If you have the Al Hosn app, you can add the Expo 2020 Dubai Pass to it, so our staff can easily see your vaccination or PCR test status. Here’s how to add the Expo 2020 Dubai Pass

    Our COVID-19 safety measures
  • Who can get a free PCR test, where do I need to go and what do I need to bring?

    Who can get a free PCR test, where do I need to go and what do I need to bring?

    Only certain ticket categories are eligible for a free PCR test.


    Unvaccinated visitors who are over 18 and hold the following ticket types are eligible for a free PCR test:

    • 1-Day Ticket - 1 free RT-PCR test

    • Multi-Day Pass - maximum of 3 free RT-PCR tests


    The following visitors are not eligible for a free PCR test:

    • Visitors who are fully vaccinated or partially vaccinated (one dose)

    • Visitors with a Season Pass, including Jubilee Experience, Premium Experience and Family Package


    Please take the PCR test at least one day before your visit to Expo as results will take up to 10 hours. You will not be allowed into the site without a negative PCR test result.

    Proceed to the DHA Expo 2020 Testing Facility at Expo World Parking K. The centre is open 24 hours a day, 7 days a week and has drive-thru lanes and a walk-thru tent. 


    To avail of the free PCR test, you must:

    • Show your valid 1-Day Ticket or Multi-Day Pass 

    • Show your original and valid passport or Emirates ID. It is mandatory to show the physical document


    Emirates ID holders should be ready to show their vaccination history on the Al Hosn app, if asked.

    Test results will be shared via the Al Hosn app and SMS. The SMS will have a link for you to download the results.

    Visitors who are not eligible for a free PCR test may still take the test at the DHA Expo 2020 Testing Facility for AED 150.

     

    Our COVID-19 safety measures

    Other facilities offering free PCR tests for visitors with 1-Day Ticket or Multi-Day Pass
  • Where is Expo 2020 Dubai and what methods of transport can I take to get there?
    Measuring 4.38 sqkm, the Expo 2020 site is located in the Dubai South district. It is close to Al Maktoum International Airport and within easy reach of Dubai International Airport, Abu Dhabi International Airport and Dubai and Abu Dhabi Cruise Terminals. The site also has its own Metro station, capable of transporting 22,000 passengers per hour in each direction.

    Visiting the Expo 2020 Site
  • What is an Expo Passport?
    The Expo Passport is a unique souvenir of your journey at Expo 2020. You will be able to fill your passport with stamps, stickers and autographs to document memories of your visit.
  • What will happen to the Expo 2020 Dubai site once the Expo finishes?
    In line with the Expo 2020 subtheme of Sustainability, 80% of Expo-built buildings and structures will find new life in the thriving future city of District 2020. A key pillar of Expo 2020’s aim to leave a meaningful and lasting legacy, District 2020 will be a connected global centre for the next generation of innovators, original thinkers and pioneers.

    District 2020
  • What is the official religion of the UAE?
    Islam is the official religion, but the UAE Constitution provides for freedom of religion in accordance with established custom. Visitors and residents are free to practise their religious beliefs, and can find places of worship such as churches and Hindu temples throughout the country.
  • What should I wear when I visit the UAE/Expo 2020 Dubai?
    The UAE’s sunny climate means that lightweight clothing is suitable to wear throughout the year. However, slightly warmer attire such as a jumper may be needed during winter or in a place with powerful air conditioning (for example, a cinema or hotel lobby). When out in public, dress codes are generally relaxed, but it is still a good idea to respect the local culture – excessively tight or revealing clothing is inadvisable, especially in family-friendly environments such as malls and restaurants.
  • How can I take part in Expo 2020 Dubai?
    There are many ways in which you can participate. The Expo Live programme offers support and funding to those with creative solutions to global challenges, the Expo 2020 Volunteers programme is welcoming more than 30,000 volunteers, the World Majlis sessions bring together current and aspiring thought leaders from across the planet, and a wide range of tender opportunities are available for those who join the Expo 2020 Dubai supplier network.
  • What accessibility features are available for people of determination?
    Expo 2020 has considered a wide range of measures to ensure we deliver an accessible Expo for everyone. A variety of services will be offered onsite, including rentals of wheelchairs and electric convenience vehicles.

    Accessibility section
  • Are there prayer rooms onsite?
    Yes, there will be prayer facilities onsite. There will be signage guiding visitors to these facilities.
  • I am coming with my baby/toddler. Do you have changing rooms/facilities, a nursing room or strollers for rent?
    In our Visitor Centres, we have dedicated family toilets, breastfeeding rooms equipped with bottle-warming facilities, and changing and shower facilities in all male/female restrooms. Strollers are available for rent at Information Points, which are located by the four main entrance gates and throughout the Expo 2020 site.
  • Which items are not allowed at the site?
    The following items are restricted from being transported in to or near the Expo site, including any items that Expo 2020 or Expo determine at their discretion to be similar:

    (i) Professional filming equipment, professional photography equipment with lenses larger than 30 cm
    (ii) Food and beverage items (except infant food and beverage, special dietary items)
    (iii) Any device with a laser beam/laser pointers or strobe lights
    (iv) Animals (except service and assistance animals, e.g. guide dogs)
    (v) Devices producing excessive noise (e.g. vuvuzelas, drums, whistles, horns) that may affect comfort and safety
    (vi) Rigid poles and sticks (except walking sticks required for mobility reasons)
    (vii) Signage and banners
    (viii) Religious, political, provocative or obscene messaging on clothing
    (ix) Items too large to be electronically screened
    (x) Any items intended for use in ambush marketing attempts
    (xi) Any items bearing the Expo 2020 logo, trade name and/or any kind of trademarks that are suspected to be counterfeit
    (xii) Drones and unmanned aerial vehicles.

    Expo 2020 reserves the right to amend this list at its sole and absolute discretion.
  • Who should I contact if I have additional questions?
    If you have any further questions, our Contact Centre will be happy to assist you on (+971) 800 EXPO [3976].

 

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