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GENERAL FAQ

  • What is a World Expo?
    World Expos are one of the oldest and largest international events on the planet, taking place every five years and lasting six months. It is a festival for all, where everyone can experience, explore, innovate and have fun by sharing ideas and working together.
  • What is Expo 2020 Dubai?

    Expo 2020 Dubai will be the first World Expo ever hosted in the Middle East, Africa and South Asia (MEASA) region. Through our theme of Connecting Minds, Creating the Future, we aim to host a World Expo that inspires people by showcasing the best examples of collaboration, innovation and cooperation from around the world.

    Expo 2020 Dubai

  • Who is participating at Expo 2020 Dubai?
    There will be more than 200 participants including nations, multilateral organisations, businesses and educational institutions. To date, more than 190 nations from across the world have confirmed their participation at Expo 2020.
  • When is Expo 2020 Dubai?
    Expo 2020 will run for six months from 1 October 2021 to 31 March 2022. It will be open seven days a week, from 10:00 to 01:00 on weekdays and 10:00 to 02:00 on weekends and special days.
  • Where is Expo 2020 Dubai and what methods of transport can I take to get there?
    Measuring 4.38 sqkm, the Expo 2020 site is located in the Dubai South district. It is close to Al Maktoum International Airport and within easy reach of Dubai International Airport, Abu Dhabi International Airport and Dubai and Abu Dhabi Cruise Terminals. The site also has its own Metro station, capable of transporting 44,000 passengers per hour.
  • What will happen to the Expo 2020 Dubai site once the Expo finishes?
    In line with the Expo 2020 subtheme of Sustainability, 80% of Expo-built buildings and structures will find new life in the thriving future city of District 2020. A key pillar of Expo 2020’s aim to leave a meaningful and lasting legacy, District 2020 will be a connected global centre for the next generation of innovators, original thinkers and pioneers for generations to come.

    District 2020
  • What is the official religion of the UAE?
    Islam is the official religion, but the UAE Constitution provides for freedom of religion in accordance with established custom. Visitors and residents are free to practise their religious beliefs, and can find places of worship such as churches and Hindu temples throughout the country.
  • What should I wear when I visit the UAE/Expo 2020 Dubai?
    The UAE’s sunny climate means that lightweight clothing is suitable to wear throughout the year. However, slightly warmer attire such as a jumper may be needed during winter or in a place with powerful air conditioning (for example, a cinema or hotel lobby). When out in public, dress codes are generally relaxed, but it is still a good idea to respect the local culture – excessively tight or revealing clothing is inadvisable, especially in family-friendly environments such as malls and restaurants.
  • How can I take part in Expo 2020 Dubai?
    There are many ways in which you can participate. The Expo Live programme offers support and funding to those with creative solutions to global challenges, the Expo 2020 Volunteers programme is welcoming more than 30,000 volunteers, the World Majlis sessions bring together current and aspiring thought leaders from across the planet, and a wide range of business opportunities are available at the Online Marketplace.
  • What accessibility features are available for people of determination?
    Expo 2020 has considered a wide range of measures to ensure we deliver an accessible Expo for everyone. A variety of services will be offered onsite, including rentals of wheelchairs and electric convenience vehicles.

    Accessibility section

 

TICKETING FAQ

(incl ticket refunds)

  • Can I buy tickets for Expo 2020?
    We have put a hold on selling tickets for Expo 2020 for the moment. We will let you know when tickets are available for the new dates (1 October 2021 to 31 March 2022), and look forward to welcoming you next year.
  • Will the prices and types of Expo tickets change?
    Expo 2020’s current position is that ticket types and prices will remain the same.
  • I already bought a ticket for Expo 2020 – will it still be valid for the new dates?
    No, previously purchased tickets cannot be used for the new dates. All tickets have been cancelled and refunded, in full, as per your original payment method. If you have not received your refund, please contact your credit card issuing bank.

    We will let you know when tickets are available for the new dates (1 October 2021 to 31 March 2022), and look forward to welcoming you to Expo 2020 next year.
  • What is a person of determination ticket?
    Under the National Policy for Empowering People with Special Needs, people with special needs or disabilities will be referred to as ‘people of determination’ or a ‘person of determination’.

    Tickets to Expo 2020 are free of charge for people of determination and a 50% discount is given for one companion. This is part of the Dubai government’s commitment to empower people of determination.

    People of determination will be required to provide proof of disability status from their respective countries (e.g. people of determination ID card; Sanad card; Social Security benefit letter e.g. DLA, PIP; EU disability card; ADA disability card, France’s carte d’invalidité, etc.).

    All visitors, including people of determination, must obtain a ticket to enter Expo 2020.

 

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