No, previously purchased tickets cannot be used for the new dates. All tickets have been cancelled and refunded, in full, as per your original payment method. If you have not received your refund, please contact your credit card issuing bank.
We will let you know when tickets are available for the new dates (1 October 2021 to 31 March 2022), and look forward to welcoming you to Expo 2020 next year.
Under the National Policy for Empowering People with Special Needs, people with special needs or disabilities will be referred to as ‘people of determination’ or a ‘person of determination’.
Tickets to Expo 2020 are free of charge for people of determination and a 50% discount is given for one companion. This is part of the Dubai government’s commitment to empower people of determination.
People of determination will be required to provide proof of disability status from their respective countries (e.g. people of determination ID card; Sanad card; Social Security benefit letter e.g. DLA, PIP; EU disability card; ADA disability card, France’s carte d’invalidité, etc.).
All visitors, including people of determination, must obtain a ticket to enter Expo 2020.