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    Son assisting dad on a wheelchair
    Airports

    The nearest airports to Expo 2020 Dubai are Dubai International (DXB) and Al Maktoum International Airport (DWC).

     

    People of determination receive complimentary parking for two hours at all terminals at DXB. The parking ticket needs to be validated in the terminal. There is free parking at DWC for all passengers. There are prioritised drop-off areas for passengers requiring assistance at both DXB and DWC.

     

    Check-in areas – There are dedicated check-in areas for people of determination at DXB and DWC.

     

    Toilets – There are accessible toilets throughout DXB and DWC.

     

    Wheelchair access – If you or any of your family members require assistance, including access to wheelchairs, please inform your airline in advance so they can arrange assistance on arrival.

    Metro

    The Dubai Metro Red Line takes you from the city of Dubai to the entrance of Expo 2020. Metro stations have tactile paving to facilitate access for blind or low-vision passengers. All stations have wheelchair access either via step-free routes or lifts.

     

    There is designated seating for those less able to stand and spaces for wheelchairs on all Metro trains.

     

    Station announcements are made both visually and audibly in Arabic and English.

     

    Plan your trip by metro by downloading RTA’s S’hail app.

    Expo Rider and RTA buses

    Get to and from the Expo 2020 site via a dedicated public bus service: Expo Rider. It’s free of charge for Expo 2020 visitors and you can catch it from different locations in Dubai and other emirates. Many of these buses have low floors and are capable of lowering to provide ramped access. Aisle widths enable a wheelchair to move down the bus and there are spaces for two wheelchairs.

     

    Bus stop announcements are made both visually and audibly in Arabic and English.

     

    Just remember where it drops you off as you’ll have to take the return trip from the same gate! 

     

    Alternatively, you may also choose to take one of RTA’s standard buses for a fee.

     

    See where to catch the bus by downloading RTA’s S’hail app.

    Taxi

    Dubai’s taxis are easily identified by their cream exterior colour (the colour of the roof signifies which company operates them). Taxis can be booked by phone. Alternatively, there are also two mobile apps you can use to book: Careem and Uber. Through the Careem app, you can also book ‘Hala Taxi’, which is Dubai’s most affordable taxi. There will be a starting flat fee of AED 20 for rides originating from the Expo site.

    There are a limited number of wheelchair accessible taxis, so pre-booking is recommended.

    RTA Taxi website        Download S’hail      Download Careem       Download Uber        

     

    Accessible public/private vehicle hire

    For those wishing to hire an accessible private car and driver or public Demand Responsive Transit (DRT), also known as Dial-a-Ride-transit (DART),Enaya Car in Dubai and Inclusion Services LLC in Abu Dhabi provide accessible vehicles with pre-booking.

    Parking
    Parking at Expo 2020 is free of charge. Entry is from 08:30 to 23:00 Saturday to Wednesday, and 08:30 to 01:00 Thursday to Friday. There are three dedicated accessible parking zones for people of determination at Expo 2020. As you approach the parking zones, there will be signs for the people of determination parking.     
    A valid United Arab Emirates people of determination parking permit will be required.

    Overseas visitors can apply for a temporary parking permit from the Road and Transport Authority (RTA) at Umm Ramool or Al Manarah centres with their passport, visa, personal photo, proof of Dubai address and either the parking permit from the home country or evidence of disability.

    There will be wheelchair accessible buggies from these car parks to the arrivals plaza.
    Parking shuttles

    Standard parking shuttles will operate from all car parks ensuring that you don’t need to walk more than 600m from your vehicle to the gate. Shuttles will operate on a high-frequency basis while the parking zones are open. These shuttles can also provide ramped access and room for two wheelchairs.

     

     

    Car park colours will correspond to the gate:

     

    Orange – Opportunity parking

    Green – Sustainability parking

    Blue – Mobility parking

    Expo People Mover

    Move around the main locations of the Expo 2020 site for free on our high-frequency buses. All buses are accessible for families with strollers and people of determination.

    Expo Explorer

    Go on a unique sightseeing tour on the Expo Explorer train (accessible for wheelchair users).

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